Help CIBC clients navigate everyday banking with digital literacy, transaction support, and financial services knowledge. Work onsite full time at 1550 Upper James St.

As a Client Engagement Associate, you will guide clients through digital banking options while supporting their account and product needs. You will introduce mobile banking applications, answer questions, complete basic product sales, and identify opportunities for specialist referrals. The position supports client relationships within Personal and Business Banking.

Key Responsibilities:

- Guide clients through mobile banking applications
- Support everyday account and product management
- Complete sales of basic banking products
- Answer questions and assist with transactions
- Identify solutions supporting clients' financial goals

Requirements:

- Digital literacy and comfort with evolving technologies
- Knowledge of financial services products
- Client-focused and goal-oriented approach
- Strong listening, communication, and problem-solving abilities
- Availability for evenings, weekends, and travel between centres

Apply digital banking knowledge, transaction services, and relationship skills while supporting CIBC clients at the Hamilton Banking Centre.

📌 Digital Banking Client Associate CIBC (Canada)
🏢 CIBC
📍 Canada