Lead personalized spa service at Ancient Cedars Spa as a hands-on Spa Supervisor supporting guests, coordinators, practitioners, and attendants daily.
The Wickaninnish Inn seeks a Spa Supervisor committed to hospitality excellence and West Coast culture. You will support the Spa Manager, oversee service standards, and coordinate daily spa operations. The position includes guest assistance, reservations, retail, training, and administration.
Key Responsibilities:
- Deliver personalized guest service meeting Relais & Châteaux standards
- Support the Spa Manager and supervise daily team activities
- Coordinate reservations, practitioner schedules, appointments, and cash-outs
- Manage product inventory, orders, and e-commerce processing
- Oversee spa attendants, cleaning, organization, and training materials
Requirements:
- Robust interpersonal, verbal communication, and organizational skills
- Ability to multitask and organize practitioner guest bookings
- One year spa or full-service hotel experience preferred
- Working knowledge of Spa Soft, Maestro, Excel, and Word preferred
- Ability to commit to the position for 24 months
Bring hospitality leadership, guest service, and spa coordination skills to Ancient Cedars Spa at The Wickaninnish Inn.