Support commercial insurance clients as a Federated Insurance Client Service Associate, using customer service and communication skills in a hybrid work model.
This Client Service Associate supports a Commercial Insurance Specialist and the day-to-day running of a CIS book of business. The work centers on customer service, sales, business development, and accurate request handling. Federated Insurance seeks a customer-focused, versatile professional with exceptional attention to detail.
Key Responsibilities:
- Provide excellent customer service to commercial insurance clients
- Support a Commercial Insurance Specialist
- Handle high volumes of requests accurately and promptly
- Assist with sales and business development
Requirements:
- Post-secondary college or university education
- Two or more years of front-line customer service or sales experience
- Exceptional communication skills
- Proficiency with Microsoft Office applications
- Competitive spirit and team-first mentality
Bring customer focus, flexibility, communication, and detail orientation to Federated Insurance's commercial client service team.