Use fluent French and English to help Uline customers order confidently, resolve inquiries, and find solutions from the Milton, Ontario location.

This full-time, in office Customer Service Representative position supports Uline customers through phone, email, chat, and online tools. You will become a product and solutions expert, making recommendations and answering product, pricing, and shipping questions. The work also includes building business relationships and guiding customers through Uline's website.

Key Responsibilities:

- Understand customer needs and recommend suitable Uline solutions
- Answer customer questions quickly and confidently
- Handle account inquiries using company technology
- Develop business relationships through phone, email, and chat
- Assist with Uline website and online ordering navigation

Requirements:

- Fluent written and verbal French and English
- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent communication and listening skills
- Customer service experience helpful, with training available

Use bilingual service, product knowledge, and problem-solving skills to deliver effective customer support for Uline's Milton operation.

📌 French-English Customer Service Specialist (Milton)
🏢 Uline
📍 Milton