Advise automobile insurance clients by phone while using strong conversation skills and computer systems proficiency in a HUB Connect Center. Help protect clients' assets.

As an Auto Retention Associate, you advise current and existing clients about automobile insurance solutions. You build relationships, provide services, and offer ICBC and private insurance products over the phone. The work includes retention, call-to-sale conversion, and performance targets.

Key Responsibilities:

- Advise clients about automobile insurance protection
- Provide renewals, plate changes, transfers, cancellations, and payments
- Offer ICBC and private insurance products by phone
- Document client conversations and process payments
- Meet sales targets and telephone performance metrics

Requirements:

- Strong conversation skills and attention to detail
- Computer systems proficiency
- High school education or equivalent
- Level 1 Insurance License required
- Customer service or call center experience is an asset

Use client advising, automobile insurance knowledge, and retention skills to support HUB clients and deliver strong telephone experiences.

📌 Auto Insurance Retention Associate (Nelson)
🏢 HUB International
📍 Nelson