Help residents navigate employment services using job-search knowledge, client communication, and organized administrative support in WorkLink's Sooke and Langford offices.
As a Community Resource Centre Specialist, you will provide first-contact service for visitors and clients accessing WorkLink resources. Your work includes registration support, database applications, appointment scheduling, and assistance with resumes and job-search strategies. You will also identify suitable career development resources, maintain accurate records, and respond to service concerns with patience and qualified judgment.
Key Responsibilities:
- Assist clients registering for WorkBC Employment Services
- Use databases to process and update client applications
- Provide basic job-search and resume-writing support
- Share career, employment, education,
and training resources
- Resolve client questions and service issues collaboratively
Requirements:
- At least one year in a customer-facing administrative office
- Solid job-search and resume-writing best-practice knowledge
- Experience supporting individuals facing barriers to success
- Strong active listening, writing, judgment, and problem-solving abilities
- Ability to manage competing priorities while maintaining service accuracy
Apply your employment-support knowledge, database skills, and empathetic communication to help WorkLink clients access practical career resources.