Job Title: Operations Supervisor (Nights)

Job Description

The Operations Supervisor (Nights) leads on-floor activities within a large, fast-paced third-party logistics warehouse, focusing on receiving, warehousing, and shipping operations. Reporting to the Operations Manager or General Manager, this role is responsible for meeting safety, efficiency, quality, and inventory accuracy objectives while providing hands-on leadership to a team of warehouse employees. The supervisor actively supports the team on the floor, implements proactive operational action plans, and ensures service and cost targets are consistently achieved.

Responsibilities

- Lead a 100% on-floor operation, working alongside team members and assisting wherever needed to help the team achieve safety, efficiency, quality, and inventory accuracy goals.
- Manage dock operations for both inbound and outbound shipments to ensure customer service level agreements (SLAs) are consistently met.
- Plan and optimize space utilization and product flow within the warehouse to support efficient receiving, storage, and shipping activities.
- Oversee employees performance, conduct, quality of work, and timekeeping, including payroll-related responsibilities.
- Conduct labor planning to ensure adequate staffing levels and proper allocation of resources across receiving, warehousing, and shipping functions.
- Supervise shipping and receiving operations, including unloading, loading, and general labour tasks, to maintain smooth daily workflows.
- Ensure safety, security, and housekeeping standards are consistently upheld throughout the facility.
- Assist with inventory management activities, including cycle counts and stock checks, to maintain accurate inventory records.
- Identify,



investigate, and resolve potential discrepancies in inventory to protect product integrity and data accuracy.
- Ensure adherence to and understanding of all applicable Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMPs).
- Remain accountable to the Operations Manager or General Manager for the efficient performance of all assigned duties and responsibilities.
- Coordinate activities with co-workers, team members, contracted personnel, jurisdictional agencies, and other visitors to the operation.
- Accompany visitors on site tours as required and represent the operation in a professional manner.
- Maintain a professional and courteous relationship with internal and external customers and ensure all personnel do the same.
- Promote and support the training and development of subordinates to build strong work skills and operational capabilities.
- Use RF scanners, inventory control tools, and logistics systems to support accurate receiving, warehousing, and shipping processes.
- Operate or oversee the use of material handling equipment, including forklifts and power pallet jacks, in a safe and efficient manner.
- Contribute to a flexible, adaptable, and ever-changing work environment by encouraging problem-solving and a positive team culture.

Essential Skills





- College diploma in business administration or a related logistics field with relevant experience, or an equivalent combination of technical training, warehouse operations experience, and experience supervising employees in a progressive employee relations environment.
- Front-line supervision experience, demonstrating strong leadership, organizational, and communication skills.
- Ability to communicate effectively both orally and in writing with team members, management, and customers.
- Proven analytical and problem-solving skills to address operational issues and inventory discrepancies.
- Solid understanding of warehousing and distribution operations, including shipping, receiving, and inventory control.
- Familiarity with material handling equipment used in the facility, including forklifts and rider power pallet jacks.
- Knowledge of applicable health and safety legislation and the ability to apply it in a warehouse setting.
- Ability to coordinate and deliver training to subordinates to support skill development and operational excellence.
- Computer literacy, including the ability to use warehouse management systems and related software.
- Ability to work mandatory overtime or extended hours as required to meet operational demands.

Additional Skills & Qualifications

- Experience in operations management within a large, fast-paced warehouse or third-party logistics environment.
- Hands-on supervision experience in shipping and receiving, dock management, and logistics operations.
- Experience using RF scanners and inventory management systems for accurate tracking and control.
- Background in inventory control, including identifying and resolving stoc

📌 Operations Supervisor (Calgary)
🏢 Aerotek
📍 Calgary