Customer service and office administration define this Receptionist / Office Administrator position at No.1 Collision Group. Support customers and repair operations professionally.
This position serves as the first customer contact within a luxury collision repair facility. You will greet visitors, manage calls, schedule appointments, and coordinate vehicle pick-ups. The work also includes maintaining repair files, processing payments, and supporting administrative operations.
Key Responsibilities:
- Greet customers and visitors professionally
- Answer, screen, and direct incoming calls
- Schedule estimates, repairs, and vehicle pick-ups
- Maintain repair files and required documentation
- Process payments and repair order invoices
Requirements:
- Previous receptionist or office administration experience
- Exceptional customer service and interpersonal skills
- Skilled verbal and written communication skills
- Strong organization and attention to detail
- Microsoft Office skills; QuickBooks experience is an asset
Bring customer service, administrative organization, and automotive collision knowledge to No.1 Collision Group's customer-facing operations.