Serve TD customers in Burnaby through financial transactions, banking advice, and customer service. This part-time position offers 15 hours weekly.
As a Customer Experience Associate with TD Canada Trust, you will support Personal & Commercial Banking customers at the branch. Use administration, organization, planning, time management, and MS Office skills. Recommend suitable banking solutions, resolve concerns, and process transactions accurately while protecting confidential information.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments
- Determine needs and recommend customer-specific banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete processes accurately
- Deliver quality experiences and recommend operational improvements
Requirements:
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Robust administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Accurate, detail-oriented, calm, and effective communication abilities
Bring customer experience, transaction processing, and banking solution skills to TD Canada Trust customers in Burnaby, British Columbia.