Support internal and external customers as an Account Coordinator, combining responsive service with email, phone, and order processing.

This customer-focused position manages inquiries and orders according to established protocols. You will build and maintain business relationships across an assigned pool of customers. The work also includes participating in continuous process improvement initiatives designed to bring solutions to customer needs.

Key Responsibilities:

- Respond to customer inquiries through email and phone
- Process customer orders using established protocols
- Provide high-level customer service consistently
- Maintain relationships with assigned customer accounts
- Contribute to continuous process improvement initiatives

Requirements:

- Customer service focus for internal and external customers
- Solid email and phone inquiry processing ability
- Reliable adherence to established protocols
- Relationship-building ability with assigned customers
- Willingness to support customer-focused process improvements

Use customer service, communication, order processing, and relationship-building skills to coordinate account needs through established protocols.

📌 Customer Service Account Coordinator (Mississauga)
🏢 Keurig Dr Pepper Canada
📍 Mississauga