Guide heavy-duty vehicle customers through repairs and maintenance needs at TransDiff, using solid communication and customer service skills. Training is available across Quebec.
As a Technical Advisor and Workshop Manager, you will connect customers with the shop while coordinating repair priorities. The work includes explaining recommendations, costs, and turnaround times, tracking repairs, and supporting customer satisfaction. You will also verify completed work, prepare invoices, and maintain records.
Key Responsibilities:
- Greet customers and gather vehicle problem information
- Open accurate work orders and explain recommended repairs
- Coordinate workshop priorities, availability, and ongoing repairs
- Obtain authorizations before additional work begins
- Verify completed work and explain invoices
Requirements:
- Vocational diploma in sales consulting or heavy-duty vehicle mechanics
- Experience as a technical advisor or similar professional
- Passion for the trucking industry
- Strong customer service and interpersonal skills
- Courtesy and professionalism when offering tailored solutions
Use heavy-duty vehicle knowledge, repair coordination, and customer communication to support TransDiff customers throughout Quebec.
📌 Heavy-Duty Vehicle Service Advisor (St-Georges)
🏢 TransDiff
📍 St-Georges
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