Lead scheduled Starbucks shifts through customer service, partner deployment, and quality beverage execution. Maintain a clean, comfortable store while supporting store operations.
As a Shift Supervisor, you assist the store manager with operations and direct shift work. You deploy partners, delegate tasks, provide coaching, and model Starbucks guiding principles. Your work supports prompt service, quality products, and the Starbucks Experience.
Key Responsibilities:
- Execute store operations during scheduled shifts
- Deploy partners and delegate tasks across shifts
- Deliver legendary customer service and connect with customers
- Organize assigned opening and closing duties
- Provide coaching and performance feedback to partners
Requirements:
- Customer service experience in retail or restaurant environments
- Ability to direct the work of others
- Ability to learn quickly
- Effective oral communication and solid interpersonal skills
- Ability to work as part of a team
Bring customer service, shift leadership, coaching, and operational skills to the Starbucks Experience while supporting partners and customers.
📌 Starbucks Shift Supervisor Customer Service (Toronto)
🏢 Starbucks
📍 Toronto
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