Investigate, evaluate, and settle Accident Benefit claims with Definity in a adaptable hybrid work experience supporting insurance customers. Apply policy interpretation and claims expertise daily.
Reporting to the Team Leader, Accident Benefit Claims, this representative handles claims under the Insurance Act. The work includes coverage eligibility, Priority Rules, income replacement, non-earner, and attendant care claims. You will maintain electronic files, process payments, and coordinate claim actions.
Key Responsibilities:
- Investigate, evaluate, and settle accident benefit claims
- Correspond with claimants and representatives to secure claim details
- Assess coverage eligibility and interpret policy wordings
- Process benefit claims, payments, reserves,
and collateral benefits
- Arrange insurer examinations and review rehabilitation treatment plans
Requirements:
- University degree, related college diploma, or CIP designation
- Minimum two to three years of claims handling experience
- Proficiency in Microsoft Word and Excel
- Strong written and verbal communication skills
- Professional, courteous, calm, and adaptable approach
Bring claims handling, policy interpretation, and communication skills to Definity's Accident Benefit claims team in this hybrid position.