Job Description

Job Description

Full-Time | Onsite | Permanent Standard Work Schedule: 7:30 AM – 4:00 PM At New Flyer, we help people get where they need to go. Our buses connect communities to work, school, healthcare, and essential services across North America. As the leading manufacturer of heavy-duty transit buses, we're helping shape the future of public transportation through innovative vehicles, technology, and infrastructure solutions. As part of NFI Group, New Flyer is helping transit agencies transition to cleaner transportation options, including battery-electric and fuel-cell electric buses. With more than 90 years of experience and thousands of buses operating every day, our team is making a difference in communities across the continent.

POSITION SUMMARY:

The Director of Quality – Transit leads the Quality organization across Recent Flyer Transit manufacturing operations. The role sets the direction for Transit Quality, ensures the Quality Management System is effective, develops capable teams, and works across the business to address the quality issues that have the greatest impact on customers and the business.

WHY JOIN US:

Be part of a team whose work helps connect people and communities every day. Contribute to innovative transportation solutions that make travel safer, more accessible, and more sustainable. Build a rewarding career with opportunities to learn and grow across our family of companies. Join an inclusive workplace culture where team members are valued, respected, and empowered to succeed. Passionate about creating a better product, a better workplace, and a better world. Earn competitive wages and receive a comprehensive benefit package with immediate benefit eligibility. Registered Pension Plan with generous company match. Enjoy vacation time,



paid holidays, and programs that support team member well-being and work-life balance. Access on-the-job training in a continuous learning environment. Join a company recognized as one of Manitoba's Top Employers.

WHAT YOU WILL DO:

Strategy and performance Carry out the Transit quality strategy, annual goals, improvement priorities, and resource plans. Ensure consistent quality measures and review processes are in place across Transit plants. Use information provided by the Quality teams to identify key trends, risks, and priorities.

Keep senior leadership informed about quality performance, major risks, and recovery plans, and focus resources on the issues with the greatest impact. Leadership and organization Lead the Transit plant Quality Managers and hold them accountable for results and consistent execution of the New Flyer Quality Management System. Build capable, well-trained Quality teams with the right staffing. Maintain succession plans for key leadership and technical roles, identify and develop potential successors, and regularly review readiness.

Make sure Quality team members have the training and knowledge to identify nonconforming conditions, provide containment, prevent unintended release, and escalate unresolved concerns. Carry out the responsibilities associated with being a member of the Director Leadership team.



Keep the Quality organization current with new technology while continuing to identify opportunities to simplify processes and improve efficiency.

Quality system, risk, and corrective action Drive consistent use of the New Flyer Quality tools and make sure teams have the training, resources and support needed to use them effectively. Lead the ongoing review and improvement of the Transit Quality Management System and support ISO 9001 registration, audits, management review, and applicable compliance requirements. Set expectations for containment, root-cause analysis, corrective action, and effectiveness checks for significant or recurring issues.

Make sure significant product, reliability, regulatory, and potential product-safety concerns are quickly identified, contained, communicated, and escalated. Drive resolution of cross-plant issues ensuring lessons learned are applied to other affected products and locations. Customer, program, and supplier quality Build constructive customer relationships and lead the Quality response to critical customer issues, including customer visits when needed.

Provide Quality leadership for new products, major customer programs, design or process changes, production transfers, APQP, and launch readiness. Work with Supply Chain and Supplier Development to prioritize supplier containment, recovery, assessments, and improvement based on business and customer risk. Work across Manufacturing, Engineering, Supply Chain, Service, Operations, and Operational Excellence to clarify ownership and reach timely, lasting solutions.

Quality culture and improvement Promote quality ownership at the source and reinforce that inspection is not a substitute for process discipline. Support Lean and Operational Excelle

📌 Director of Quality (Winnipeg)
🏢 New Flyer
📍 Winnipeg