Serve TD Canada Trust customers in Dieppe through accurate financial transactions, banking advice, and attentive service. This is a 15-hour position.
As a Customer Experience Associate, you will support Personal & Commercial Banking customers at the branch. You will understand customer needs, recommend suitable banking solutions, process transactions, and resolve concerns. The work requires customer experience skills, organization, accuracy, and clear communication.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions and complete business processes promptly
- Provide clear advice on banking solutions and processes
Requirements:
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent considered an asset
- Solid administration, organization, planning, and time management skills
- Knowledge of Microsoft Word, Excel, Outlook, and internet
- Accurate, detail-oriented communicator comfortable managing changing priorities
Bring accurate transaction processing, customer advice, and communication skills to TD Canada Trust banking service in Dieppe.