Build lasting customer relationships at TD Canada Trust in Thornbury, Ontario, through banking transactions and needs-based advice.

As a Customer Experience Associate, you support frontline Personal & Commercial Banking service. You will connect with existing and prospective TD customers, identify needs, explain processes, and recommend appropriate solutions. Success requires initiative, organization, accuracy, and calm communication across changing priorities.

Key Responsibilities:

- Provide information and advice on banking solutions
- Complete financial transactions under standardized procedures
- Promote products and refer customers to appropriate partners
- Respond to customer concerns using standard procedures
- Recommend operational improvements supporting excellence

Requirements:

- High School diploma or one-plus years relevant experience
- Customer experience skills with wide-ranging people
- Calm, courteous verbal and written communication
- Initiative while managing changing priorities accurately
- Planning, organization, and time management skills

Use customer experience, banking knowledge, and thoughtful communication to support strong relationships and solutions at TD Canada Trust.

📌 Personal Banking Customer Service Associate (Thornbury)
🏢 TD
📍 Thornbury