Disability claims expertise supports proactive case management at Cowan Insurance Group, with client service and return-to-work coordination at the forefront.

Reporting to the Manager, Wellness & Disability Solutions, this individual contributor manages short-term disability, accommodation, and other absence claims. The position uses Cowan's proprietary disability program and a holistic, client-centered approach. Success depends on collaboration, sound judgment, and responsive communication with stakeholders.

Key Responsibilities:

- Review medical, functional, employment, and contractual information for entitlement
- Manage claims supporting recovery and return-to-work programs
- Develop case plans including workplace accommodations
- Communicate decisions and maintain qualified client contact




- Coordinate referrals, conferences, complaints, and service issues

Requirements:

- Health or behavioral sciences diploma or degree
- Minimum three years managing short-term or long-term disability claims
- Proficiency with keyboarding, computers, Word, and Excel
- Strong analytical, decision-making, organizational, and problem-solving skills
- Professional English communication; French is an asset

Apply disability claims management, client communication, and accommodation planning skills within Cowan Insurance Group's collaborative practice.

📌 Disability Claims Case Manager (Ottawa)
🏢 Cowan Insurance Group
📍 Ottawa