Overnight Front Desk Agents welcome guests, process check-ins, and manage transactions while delivering attentive hospitality service throughout each shift.

As a part-time Front Office Agent, you set the tone for guest experiences at Gateway. You will use the LMS system, handle reservations, and answer guest questions. Robust customer service, communication, and accurate transaction handling support this hospitality position.

Key Responsibilities:

- Complete daily overnight shift checklists
- Pre-register incoming bus groups and packages
- Check guests in and out using LMS
- Provide reservations, retail quotes, and event information
- Complete billing, reports, and accurate transactions

Requirements:

- Front desk experience in automated hospitality preferred
- Hotel and Hospitality Diploma preferred
- Excellent customer service and communication skills
- Type 60 WPM while talking and typing
- Stand, walk, bend, twist, and lift 50 pounds

Bring hospitality experience, accurate billing, and professional communication to Gateway's overnight front office team.

📌 Overnight Front Desk Agent (Rama)
🏢 Gateway Casinos & Entertainment
📍 Rama