Lead Front Desk operations at Manning Park Resort between Hope and Princeton, British Columbia, using guest service and problem-solving skills daily.

This experienced supervisor oversees Front Desk and Night Audit operations within the Accommodations team. The hands-on leadership role supports team members, resolves guest concerns, and maintains skilled service standards. Experience with reservations, communication tools, and people management supports daily resort operations.

Key Responsibilities:

- Supervise daily Front Desk and Night Audit operations
- Monitor and record Front Desk productivity
- Resolve escalated guest issues promptly and professionally
- Coordinate and review daily team tasks
- Train and support Front Desk team development

Requirements:

- Strong customer service and problem-solving skills
- Excellent communication and people management abilities
- Minimum two years of Front Desk experience preferred
- Minimum one year of supervisory experience preferred
- Proficiency with email and reservation systems

Bring Front Desk leadership, guest service, and operational coordination skills to Manning Park Resort's Accommodations team.

📌 Front Desk Operations Supervisor (Manning Park)
🏢 Manning Park Resort
📍 Manning Park