Guide prospective students toward application next steps through responsive communication, relationship building, and admissions support. Work full-time Monday through Friday.
As an Enrollment Advisor, you will create a welcoming experience for students exploring St. George's University programs. The position requires clear information sharing, attentive listening, and qualified service across phone, email, text, live chat, and other platforms. You will identify concerns, provide support or escalation, and connect students with appropriate resources.
Key Responsibilities:
- Understand students' educational goals and program interests
- Answer questions with timely, accurate admissions information
- Identify barriers affecting application progression
- Manage assigned caseloads and follow-up activities
- Coordinate referrals with Admissions and Recruitment teams
Requirements:
- Bachelor's degree required
- Higher education or customer-facing experience preferred
- Ability to build rapport with prospective students
- Strong time-management and prioritization skills
- Ability to sustain focus in high-volume settings
Use empathetic student engagement, organized follow-up, and accurate admissions guidance to support prospective SGU students.
📌 Student Admissions Enrollment Advisor (Ottawa)
🏢 St. George's University
📍 Ottawa
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