Deliver exceptional customer service as a Front End Supervisor, using attention to detail and communication skills to guide frontline associates.

RONA affiliated dealers offer this opportunity through independent local businesses backed by a national home improvement network. The supervisor helps make customer visits positive by maintaining service standards, assisting shoppers, and addressing issues. Responsibilities include register oversight, cash monitoring, training, and program promotion.

Key Responsibilities:

- Assist customers and address front-end service concerns
- Supervise staff to uphold service standards
- Monitor cash drawer amounts and provide refunds
- Promote Pro, RPP, financing, survey, and fundraising programs
- Complete opening and closing procedures

Requirements:

- One year of retail experience required
- One year of team supervision experience
- Strong attention to detail
- Transparent communication and organizational skills
- Ability to train and mentor associates

Use retail leadership, customer assistance, and training skills to strengthen service at a local RONA affiliated dealer.

📌 Customer Service Front End Supervisor (Mont-Tremblant)
🏢 Rona
📍 Mont-Tremblant