Job Summary

To own accounts receivable, billing and collections support, and bookkeeping accuracy, and to give HES dependable administrative coverage across customer service, CRM, quotes, inventory and documentation. The seat keeps records current and provide vacation relief for the Finance/Office Admin and Billing & Compliance Coordinator seats.

Responsibilities

Accounting & Bookkeeping

- Budgeting, forecasting, and net profit margin reporting
- Manage and execute accounts receivable, including weekly billing and month-end collections, and verify collections accuracy.
- Support Submetering billing and collections workflows with the Billing & Compliance Coordinator, including billing imports and collection building cycles.
- Post and reconcile accounts monthly in Sage, keeping the books current through trial balance.
- Prepare quarterly GST filings and process payroll, including source deductions, on schedule.
- Provide vacation and absence relief for the Finance/Office Admin and Billing & Compliance Coordinator seats, including AP, vendor payments and office duties
- Support and review year-end reporting for the August 31 fiscal year end with organized documentation.

Customer Service & Scheduling

- Answer the phone, respond to general inquiries and direct technical or billing concerns (for example tenant complaints) to the right team.
- Log tenant feedback and complaints and notify the Billing or Submetering team within 24 hours.
- Coordinate appointments and follow-ups between clients and internal team members.

CRM & Admin Coordination

- Keep CRM records for contacts, builders and project updates accurate in GoHighLevel.
- Maintain Xref records on the agreed weekly cycle.




- Assist with annual data cleanup and year-end reporting.

Vendor & Inventory Admin

- Coordinate vendor orders and track inventory levels.
- Document inventory fulfillment and update internal logs.

Document & Communications Support

- Prepare and send internal memos and light client-facing communications.
- Maintain estimate templates, forms (including Microsoft Forms) and meeting documents, and support promotional flyers when requested.

Internal Support

- Prepare meeting materials and take notes when required.
- Support onboarding of new hires with welcome documents and office supplies.

Requirements

- 5+ years of hands-on, full-cycle bookkeeping through trial balance, with vendor management exposure. Former Controller or senior accountant experience is welcome.
- College diploma in accounting or bookkeeping, or equivalent experience.
- Canadian payroll and GST filing experience, including source deductions.
- Proficiency with Sage or comparable GL software, Microsoft 365 and a CRM platform (GoHighLevel, or Salesforce as a transferable skill).
- Technical and comfortable learning recent software, including billing platforms.
- Strong written communication for client-facing materials.
- Criminal record check.
- Assets: billing or collections experience in property management, utilities or submetering; CPB or equivalent designation; Canva and AI tool comfort.

Pay: $32.00-$40.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- RRSP match

Work Location: In person

📌 Finance & Admin Coordinator (Edmonton)
🏢 hamdon energy solutions
📍 Edmonton