The Spa Supervisor coordinates daily spa operations and supports a welcoming, well-organized experience for guests. This role helps the team deliver attentive service, maintain smooth workflows, and handle transactions accurately. You’ll work closely with colleagues and Spa practitioners to address guest needs and keep service consistent throughout the day.

Responsibilities

- Coordinate daily activities and bookings and support team members in delivering guest services.
- Welcome guests, respond to questions, and resolve service concerns with professionalism.
- Oversee cash handling and ensure transactions are charged accurately.
- Calcuclate Commissions and Tips to be paid to the practitioners bi weekly.
- Allocate shifts to the Spa Front Desk staff.
- Work the Spa Front Desk
- Help maintain an orderly, guest-ready environment and communicate operational updates to colleagues.
- Ensures completion of Spa laundry
- Host occasional team meetings.
- Maintain a neat and manicured appearance, together with business appropriate clothing.
- Be conversant with, and ensure compliance with first aid and emergency safety procedures .

Skills
Required:



Practical customer service and guest services skills, clear communication, sound judgment, and accurate cash handling.

Support effective daily team supervision and responsive guest care.

Keep transactions dependable and collaborate with the team.

Preferred:

Related hospitality or customer service experience, along with strengths in organizing daily tasks and supporting colleagues, is advantageous.

Hospitality knowledge.

Your impact: Guests receive attentive support, while colleagues have clear coordination to deliver consistent service.

Pay: $25.00 per hour

Expected hours: 40.0 per week

Work Location: In person

Staff Accommodation is not available currently.

Our RCIP allocation for employees is fully subscribed until 2029.

Pay: $25.00 per hour

Advantages:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Life insurance
- On-site parking
- Vision care

Work Location: In person

📌 Spa Supervisor (Canada)
🏢 Ainsworth Hot Springs Resort
📍 Canada