The QUALITY INN WADDLING DOG, located on the beautiful Saanich Peninsula, is seeking a Part-Time Front Desk Agent to join our amazing team! We are a proud family-owned hotel and take great pride in the unique charm and warm atmosphere our Inn is known for. We offer a supportive work environment, competitive wages, staff meals, and employee/friend & family rates at any Choice Hotel across North America.

As a Front Desk Agent, you are the first point of contact for our guests—whether on the phone or in person—so delivering exceptional customer service is essential.

This position will also include training as a Night Auditor, providing the chance to develop additional skills in hotel operations, overnight guest services, and daily financial reporting. Candidates must be willing to learn and occasionally work overnight shifts as required.

*This is a part-time position*

Responsibilities include (but are not limited to):

- Creating, modifying, and managing reservations
- Welcoming and registering guests
- Processing payments and posting accurately to guest folios




- Assisting guests with inquiries or concerns
- Communicating room information with housekeeping and other team members
- Handling incoming phone calls and emails
- Problem-solving as needed
- Learning Night Audit procedures, including end-of-day reconciliation, financial reporting, and preparing the hotel for the following business day
- Providing excellent guest service during both daytime and overnight shifts when scheduled
- Multi-tasking and working calmly under pressure
- Taking pride in your work and bringing a positive, fun attitude to the team

If this sounds like the right fit for you, we’d love to hear from you! Please submit a cover letter and resume, or drop your resume off in person at our Front Desk (lobby entrance). Only potential candidates will be contacted for an interview.

We look forward to hearing from you!

Pay: From $20.00 per hour

Expected hours: No less than 16.0 per week

Benefits:

- On-site parking

Work Location: In person

📌 Front Desk Agent (Saanichton)
🏢 Waddling Dog Liquor Store
📍 Saanichton