Job Summary:
We are seeking a Customer Service Associate / Cashier to join our team. The ideal candidate will provide exceptional customer service, operate the cash register, and assist with product demonstrations.

Responsibilities:

- Process transactions accurately and efficiently using the cash register
- Conduct product demonstrations to showcase features and benefits
- Assist customers in locating products and making purchasing decisions
- Maintain a clean and organized checkout area
- Handle customer inquiries and resolve issues promptly
- Collaborate with team members to achieve sales goals

-Provide customers with a professional and friendly service at all times;
-Ensure customer-facing and storage / logistics areas of the business are clean and organized
-Conduct till transactions including cash and credit card sales in accordance with standard operating procedures;
-Restock and rotate stock in accordance with standard operating procedures;
-Ensure all transactions are in compliance with the Liquor Control Act and other applicable legislation;
-Support a culture of continuous improvement through identifying opportunities for an improved staff and customer experience, including safety hazards.

Experience:




- Prior experience in sales or customer service is preferred
- Ability to effectively communicate with customers and team members
- Strong organizational skills to manage cashier duties efficiently
- Technical sales knowledge or experience is a plus
- Bilingual or multilingual proficiency is advantageous for serving diverse customers

Joining our team as a Customer Service Associate / Cashier offers the opportunity to develop sales skills, interact with customers, and contribute to a dynamic retail environment.

Job Type: Part-time

Perks:

- On-site parking
- Store discount

Flexible language requirement:

- French not required

Shift:

- Day shift
- Evening shift

Work days:

- Holidays
- Monday to Friday
- Weekends as needed
- Weekends only

Education:

- Secondary School (preferred)

Experience:

- sales: 1 year (preferred)
- Customer service: 1 year (required)

Licence/Certification:

- Serving It Right (required)

Work Location: In person

Pay: From $19.00 per hour

Expected hours: 15.0 – 40.0 per week

Benefits:

- Flexible schedule
- On-site parking
- Paid time off
- Store discount

Work Location: In person

📌 Cashier and Customer Service (Smithers)
🏢 Twin Valley Liquor Store
📍 Smithers