Job DescriptionJob Description Insurance Sales & Service Representative

Build Relationships. Help People. Achieve Goals. Grow Your Career!

Location: London, Ontario

Employment Type: Full-time
Estimated Annual Compensation: $40,000–$70,000, including base salary, commissions, and qualifying performance bonuses
Experience: Insurance experience is an asset, but not required.

Looking for a Career That Combines Great Customer Service with the Excitement of Sales?

Do you enjoy helping people, building relationships, and finding solutions?

Are you someone who takes initiative, enjoys achieving goals, and recognizes opportunities to turn everyday conversations into new business?

At Efthimakis Insurance Agency Inc. – Desjardins Insurance, we're looking for a motivated, personable, and dependable Insurance Sales & Service Representative to join our team.

We're a locally owned, award-winning insurance agency that believes exceptional client service and successful sales go hand in hand.

We're looking for someone who enjoys both—helping clients with their insurance needs while actively contributing to the growth of our agency.

Whether you already have insurance experience or are looking to build a rewarding new career, we'd love to hear from you!

What Makes This Opportunity Different?

We're creating a collaborative environment where every team member contributes to both sales and service.

Rather than separating these responsibilities into different positions, our team works together to provide excellent service, build stronger client relationships, and identify opportunities to help clients with additional insurance protection.

You'll have the opportunity to develop your own sales pipeline, work toward individual goals, and earn commissions while sharing responsibility for client service and daily office operations.

We believe every client conversation is an opportunity—to solve a problem, strengthen a relationship, or help someone better protect what matters most.

What You'll Be Doing

Your role will combine insurance sales, client service, and relationship development.

- Client Service: Assist existing clients with policy changes, billing questions, coverage reviews, and other insurance inquiries.
- Insurance Sales: Prepare quotes, recommend suitable coverage, follow up with prospects, and help new and existing clients with their insurance needs.
- Business Development: Make outbound calls, generate leads, ask for referrals, and develop relationships with potential clients.
- Sales Goals: Work toward individual and team goals, track your progress, and identify opportunities to improve.
- Client Retention: Build lasting relationships, understand changing needs, and help clients maintain appropriate protection.
- Shared Office Responsibilities: Participate in a rotating front-desk schedule, answer incoming calls, assist walk-in clients,



and support daily service and administrative activities.
- Documentation & Follow-Up: Maintain accurate client records, manage outstanding activities, and ensure requests and sales opportunities receive timely follow-up.
- Teamwork & Growth: Collaborate with teammates, participate in coaching, and contribute ideas for improving our client experience and business results.

We provide incoming sales opportunities, an established client base, marketing support, and ongoing coaching.

We also value people who take initiative and are excited about creating new opportunities rather than simply waiting for the phone to ring.

Who Will Thrive Here?

You could be a great fit if you:

- Genuinely enjoy helping people and delivering excellent customer service.
- Are motivated by achieving goals and contributing to business growth.
- Enjoy building relationships and having meaningful conversations.
- Feel comfortable making outbound calls, asking for business, and following up.
- Are organized, detail-oriented, and able to manage competing priorities.
- Take ownership of your work and follow through on commitments.
- Are coachable, open to feedback, and excited about career development.
- Enjoy working collaboratively while also being accountable for your own results.
- Bring a positive attitude, initiative, and ideas to the team.

Experience in insurance, sales, banking, customer service, account management, or other relationship-focused roles would be an asset.

An existing Ontario Other Than Life (OTL) insurance licence is an advantage, but is not required to apply.

Develop Your Career Across Multiple Insurance Lines

Our goal is to help you become a knowledgeable, well-rounded insurance qualified.

You'll begin with Personal Property & Casualty Insurance, including Auto, Home, Condo, and Tenant Insurance.

As your knowledge and confidence grow, you'll have opportunities to develop into Commercial Insurance, helping local businesses protect their operations.

We also want our team members to pursue Life Insurance and Living Benefits, with support toward obtaining the required Life Insurance licence.

We provide licensing support, structured training, and ongoing coaching.

As your career develops, there may also be opportunities to specialize in particular insurance lines based on your strengths, interests, and the needs of the agency.

Compensation & Benefits

Enjoy the security of a guaranteed base salary with opportunities to increase your earnings through sales success!





- $40,000 guaranteed annual starting base salary for entry-level candidates without previous insurance experience.
- Sales commissions on qualifying insurance business.
- Individual and team performance bonuses throughout the year, subject to qualification.
- Employee benefits following successful completion of the six-month probationary period.
- Insurance licensing support, structured training, and ongoing professional development.
- Regular coaching, mentorship, and opportunities for career growth.

Estimated total annual compensation: $40,000–$70,000, depending on experience, licensing, sales performance, and qualifying commissions and bonuses. Earnings above the guaranteed base salary are performance-dependent and are not guaranteed.

Candidates with existing insurance licences and relevant experience may be considered for a higher starting salary.

Why Join Our Team?

We're proud of the supportive, collaborative environment we've built.

We believe in developing our people, celebrating successes, supporting our community, and continuously improving the experience we provide to our clients.

You'll receive regular coaching, clear expectations, and opportunities to build your confidence, develop your skills, and contribute ideas.

We're looking for someone who wants more than just a job—someone who takes pride in their work and is excited about building a successful, long-term career.

A Note from Miranda, Agency Owner

When I hire someone, I'm not simply filling a position. I'm investing in a person.

I believe that great client service creates great sales opportunities, and that a successful team is one where everyone supports one another, takes ownership of their responsibilities, and continues working toward their goals.

I'm excited about finding someone who genuinely enjoys working with people, brings fresh ideas and initiative, and wants to grow both personally and professionally.

If that sounds like you, I'd love the opportunity to meet you!

Miranda Efthimakis
Agency Owner
Efthimakis Insurance Agency Inc. – Desjardins Insurance

Ready to Join Our Team?

If you're looking for an opportunity that combines client relationships, professional development, and rewarding sales opportunities, we'd love to hear from you!

Apply today and tell us what excites you about a career combining insurance sales and customer service.

Applications will be reviewed as they are received. Selected candidates will be contacted for a preliminary interview.

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

📌 Insurance Sales & Service Representative (London)
🏢 Miranda Efthimakis - Desjardins Insurance Agent
📍 London