Job DescriptionJob Description We are recruiting for a Technical Services Manager to lead the technical services team supporting mining and mineral exploration operations. This is a leadership role combining technical expertise, field operations, team development, product management and customer engagement.
The successful candidate will oversee technical service delivery across multiple regions while helping drive product development, operational performance and business growth.

This is a remote role with 50% travel.

What you'll do

- Lead and manage technical services supporting mining and mineral exploration drilling operations.
- Oversee field operations, scheduling, dispatch and customer service delivery.
- Recruit, develop and manage a team of technical field personnel.
- Lead product strategy and development, including new product introductions and lifecycle management.
- Support the growth and positioning of a specialty drilling products portfolio.
- Work closely with Sales and Marketing on customer relationships, business development and go-to-market initiatives.
- Provide technical training and support to employees and customers.
- Manage equipment readiness, maintenance, inventory, field logistics and vendor relationships.
- Monitor operational and commercial performance, budgets and KPIs, identifying opportunities for improvement.
- Support customer proposals, bids, forecasting and revenue planning.
- Promote a strong safety culture and ensure compliance with health,



safety and regulatory requirements.

Who you are

- Minimum 5 years of technical drilling fluids field experience, preferably within mineral exploration and small-bore diamond core drilling.
- Previous leadership or team management experience.
- Solid understanding of drilling fluids, technical products and field operations.
- Experience supporting product development, technical services or product line management is an asset.
- Strong customer relationship and communication skills, with the ability to work closely with sales and operational teams.
- Organized, adaptable and comfortable managing multiple priorities across different locations.
- Post-secondary education preferred; chemistry or formal technical training considered an asset.
- Familiarity with TDG and WHMIS regulations.
- Proficient in Microsoft Office.
- Valid passport and Class 5 driver's licence.
- Willing and able to travel up to 50% of the time.

This is an opportunity to take on a key leadership position within a growing technical services operation, working across mining and mineral exploration markets. This role offers a combination of hands-on technical involvement, team leadership, product development and commercial influence, with the opportunity to help shape the future direction and growth of the business.
Apply Today!

MacDonald Search Group builds diverse high performing teams reflective of the Canadian employment landscape. All applications are considered.

📌 Technical Services Manager (Canada)
🏢 MacDonald Search Group
📍 Canada