Deliver detailed customer service as a hybrid Customer Service Representative in Coquitlam, British Columbia, using CRM tools and qualified phone communication.

Leavitt Machinery seeks a highly organized Customer Service Representative supporting its Operator Training team throughout the sales process. You will manage customer inquiries, mainline calls, CRM lead routing, and administrative coordination. The position requires customer service experience, strong Microsoft Office skills, and excellent communication. Experience with Microsoft Dynamics or Salesforce is preferred.

Key Responsibilities:

- Handle high volumes of incoming mainline phone calls
- Pass leads to Account Managers through the CRM
- Answer customer inquiries with a helpful phone presence




- Complete registrations and follow up on client feedback
- Provide administrative support and Account Manager coverage

Requirements:
- At least two years of related customer service experience
- Strong proficiency with Word, Excel, and Outlook
- Preferred experience using Microsoft Dynamics, Salesforce, or another CRM
- Excellent verbal and written communication skills
- Strong organization and attention to detail

Apply your CRM, communication, and organizational strengths while supporting customer experiences at Leavitt Machinery in Coquitlam.

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📌 Hybrid Customer Service Representative (Coquitlam)
🏢 Leavitt Industrial Group
📍 Coquitlam