Customer Service Representative Langley

Customer Service Representative Langley

10 Nov
|
Pattison Food Group
|
Langley

10 Nov

Pattison Food Group

Langley

Serve Langley customers through phone and email as a Customer Experience Representative, using empathy, communication, and problem-solving skills daily.

Pattison Food Group Ltd. is hiring full time and part-time Customer Experience Representatives in Langley, BC. Reporting to the Customer Service Team Lead, you will resolve customer needs, explain online shopping tools, and support More Rewards. The role requires customer service experience, computer proficiency, and strong written and verbal communication.

Key Responsibilities:

- Deliver exceptional customer service through phone and email
- Listen to and resolve customer needs efficiently
- Help customers navigate online shopping tools
- Track complaints, requests, feedback, and inquiries
- Resolve order questions with ecommerce and store teams

Requirements:
- One to two years of customer service experience
- Proficiency with computer applications and new technologies
- Typing speed of at least 50 WPM
- Excellent verbal and written communication skills
- Strong analytical and problem-solving abilities

Apply customer service, empathy, and digital support skills while helping Pattison Food Group customers shop confidently in Langley.

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📌 Customer Service Representative Langley
🏢 Pattison Food Group
📍 Langley

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