About the Company

Our client, Minter Country Garden, has been proudly serving the community for over 50 years. For three generations, the Minter family has nurtured a deep-rooted passion for plants and helping their community grow great gardens.

Today, Minter Country Garden is a destination garden centre for experienced and novice gardeners alike. We grow many of our own plants in our greenhouses and fields, source quality plants and fresh flowers from local suppliers, and are always on the lookout for new and unique additions to the gardening world.

Our team takes pride in providing knowledgeable advice, inspiration and exceptional customer service, helping our guests achieve their gardening goals, both indoors and out.

We are proud to be "Where Excellent Gardens Begin!"

About the Position

Minter Country Garden is looking for a knowledgeable, enthusiastic and customer-focused individual to join their Outdoor Plants team!

In this role, you'll help ensure our outdoor plants are healthy, well-maintained and beautifully presented, while providing the friendly, knowledgeable customer service our guests have come to expect.

Daily responsibilities include watering, fertilizing, monitoring plant health, cleaning, pricing, restocking and assisting customers with plant selection, gardening questions and care recommendations.

An important part of this position is cross-training on our Point of Sale (POS) system and cash register. All team members are expected to pitch in and support one another, which means being comfortable assisting customers at the till when needed.

We believe the best way to describe our ideal candidate is through the eyes of the people they'll be working with and helping every day!

Our Customers Are Looking for Someone Who:

- Greets them warmly and makes them feel welcome.
- Has extensive knowledge and hands-on experience caring for seasonal and edible plants, perennials, trees and shrubs, and can confidently answer questions and provide accurate advice.
- Understands common garden pests and plant diseases, including prevention and treatment options.
- Takes the time to understand their gardening needs and recommends appropriate plants, combinations and solutions.
- Pays close attention to detail and is always willing to lend a hand, whether that means finding a cart for a larger purchase or sharing additional plant care advice.




- Genuinely enjoys helping people—and isn't afraid to show it!

Your Coworkers Are Looking for Someone Who:

- Thrives in a fast-paced environment and is always willing to lend a helping hand.
- Asks thoughtful questions, retains information and is eager to continually build their knowledge.
- Collaborates with team members to maintain high standards and achieve shared goals.
- Has excellent time management skills and can balance customer needs with daily plant care responsibilities.
- Takes pride in maintaining clean, organized and safe work areas.
- Has hands-on experience watering, fertilizing and monitoring plant health to ensure our products are always looking their best.
- Contributes equally to the team and is willing to go the extra mile for customers and coworkers alike.
- Brings a great sense of humour and a willingness to learn!

In Addition to the Above, Our Leadership Team Is Looking for Someone Who:

- Brings established horticultural knowledge and experience. This includes seasonal and edible plants, perennials, trees and shrubs, along with common garden pests and diseases. Lawn care knowledge is an added benefit. While ongoing learning is encouraged, previous plant knowledge and hands-on experience are essential for this position.
- Is a self-starter who works confidently both independently and as part of a team.
- Can organize their workload, prioritize competing tasks and ensure both customers and plants receive the attention they deserve.
- Has a strong track record of providing exceptional customer service.
- Is willing and able to learn our POS system and assist with cashiering responsibilities as needed. Previous cashiering experience is an asset.
- Enjoys an active, interactive work workplace and is comfortable working outdoors in a variety of weather conditions.
- Demonstrates exceptional attention to detail and isn't afraid to ask questions.
- Is safety-conscious and looks out for the well-being of coworkers and customers.




- Has a great sense of humour and a genuine willingness to learn. (Yes, we've mentioned this more than once—it's important to us!)

Previous retail garden centre experience is considered an asset.

Physical Requirements

This is an active, hands-on position that involves working with plants, customers and fellow team members throughout the day.

Candidates should be comfortable with:

- Standing and walking for extended periods.
- Frequent bending, reaching, crouching and other movements associated with plant care and merchandising.
- Lifting, carrying and moving plants, pots, soil and other gardening products.
- Working outdoors in a variety of weather conditions, including heat, rain and cooler temperatures.
- Performing repetitive tasks such as watering, restocking, organizing and maintaining plant displays.
- Following safe lifting practices and workplace health and safety procedures.

Hours and Scheduling

As a seasonal retail business, our staffing needs fluctuate throughout the year.

- Hours generally range from 24–40 per week, depending on the season and operational requirements.
- Fewer hours are typically available during the slower winter and summer months, with more hours during busier periods.
- Availability to work at least one weekend day is required. Candidates interested in working both weekend days are welcome!
- Some scheduling flexibility may be available and can be discussed during the interview process.

Compensation

Starting at $20.00 per hour, with compensation based on the successful candidate's knowledge, skills and experience.

Interested in Joining Our Team?

If you have a passion for plants, enjoy helping people and bring the experience and knowledge we're looking for, we'd love to hear from you!

Apply through Indeed by submitting your resume and telling us a little about your experience working with outdoor plants and customers.

We look forward to hearing from you!

Pay: $20.00-$23.00 per hour

Expected hours: 24.0 – 40.0 per week

Perks:

- On-site parking

Application question(s):

- Are you available to work at least one weekend day?
- Briefly describe your experience identifying and managing common garden pests or plant diseases

Experience:

- outdoor plants, including perennials, trees and shrubs: 1 year (preferred)

Location:

- Chilliwack, BC V2P 4V4 (preferred)

Work Location: In person

📌 Outdoor Plant Care & Customer Service Associate (Chilliwack)
🏢 Minter Country Garden
📍 Chilliwack