Drive Your Career Forward with Mercedes-Benz Nanaimo!

Mercedes-Benz Nanaimo – a proud division of the GAIN Group – is growing rapidly, and we’re looking for a passionate, service-driven Service Advisor to join our expanding team!

Located in Nanaimo – one of Canada’s fastest-growing and most vibrant cities – this is your chance to work with a world-class brand in a thriving community where career growth and lifestyle go hand-in-hand.

We are committed to delivering the premium experience Mercedes-Benz is known for, not just to our customers, but to every member of our team. If you're goal-oriented, energetic, and ready to grow in a dynamic, supportive environment, we want to meet you.

Why You’ll Love Working With Us:

- Competitive compensation, plus RRSP contributions
- Extended health & dental benefits
- Employee & Family Assistance Program
- Career development & advancement opportunities in our growing dealership and GAIN Group-wide
- Discounts at luxury destinations like Villa Eyrie Resort, Cowichan River Lodge, and the Vancouver Island Motorsport Circuit
- Corporate hotel rates and friends/family perks
- A collaborative, positive, and fun team culture
- Be part of something bigger – a brand and group that values innovation, inclusion, and local community impact

What We’re Looking For:





- Previous experience in the automotive industry (preferred)
- Strong computer and communication skills
- A keen eye for detail and a passion for service excellence
- Confidence promoting products and services
- Ability to thrive in a fast-paced setting
- Willingness to learn and grow
- Valid driver’s license
- Successful candidates will need to complete a criminal record check and driver’s abstract

Your Day-to-Day:

- Greet customers with professionalism and a smile
- Schedule service appointments via phone, email, and website
- Review service history and provide transparent recommendations
- Collaborate with our technicians and parts advisors to quote jobs accurately
- Keep customers updated throughout the service process
- Promote service offerings to achieve performance goals
- Resolve concerns with empathy and efficiency

GGPW

Job Types: Full-time, Permanent

Pay: $57,000.00-$97,000.00 per year

Benefits:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off

Ability to commute/relocate:

- Nanaimo, BC V9T 3Y3: reliably commute or plan to relocate before starting work (required)

Experience:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

📌 Service Advisor - Mercedes Benz Nanaimo
🏢 GAIN Group of Companies
📍 Nanaimo