Aftermarket Parts Coordinator (On-site) (Vaughan)

Aftermarket Parts Coordinator (On-site) (Vaughan)

09 Nov
|
Sherwood Electromotion
|
Vaughan

09 Nov

Sherwood Electromotion

Vaughan

Competitive Salary based on skills and experience. Employer paid Full extended benefits coverage (Prescription drugs, Dental, Physiotherapy, etc.) Referral Program bonus up to $1500.00 Opportunities for professional development within a technical and innovative environment Competitive Salary based on skills and experience. Employer paid Full extended benefits coverage (Prescription drugs, Dental, Physiotherapy, etc.) Referral Program bonus up to $1500.00 Opportunities for professional development within a technical and innovative environment Highway 7 and Jane area.

The Aftermarket Parts

Coordinator follows a structured workflow to manage customer inquiries, quotes, and orders effectively. This process includes steps such as receiving RFQs, processing quotes, coordinating with Engineering and Procurement for pricing and availability, ensuring customer information is registered in the system, and following up with prospects. The flow also outlines steps for obtaining approvals, confirming orders, and collaborating with other departments to ensure seamless order fulfillment, from PO processing to parts shipment and invoicing.

Evaluate the company's position in the rail/transit parts supply market and provide feedback to top management. Maintain and update customer information in the system. Develop strategies to expand market presence.

Review, assess,



and process customer inquiries for parts. Collaborate daily with the Procurement Department to ensure accurate pricing and delivery data in the Scheduler system. Prepare and submit timely quotes in response to customer requests, following up on submitted quotes and assessing win/loss rates.

Communicate effectively with customers and potential customers to generate interest in the company's products and services. Process customer purchase orders for parts, coordinating with various departments to ensure order accuracy and timely delivery. Address customer concerns to enhance customer satisfaction levels.

Participate in customer service department activities and contribute to administrative tasks as assigned. Knowledge of principles and applications of electrical rotating machines is an asset. Three to five years of work experience in a similar role within an industrial environment.

Robust oral and written communication skills in English. Proficiency in Microsoft Office and other computer applications.

Experience with Online Rail Industry Supply System or Electronic Data Interchange is an asset. Familiarity with Microsoft or similar CRM software is an advantage. Please visit our website for more information about our company.

📌 Aftermarket Parts Coordinator (On-site) (Vaughan)
🏢 Sherwood Electromotion
📍 Vaughan

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