Apply artificial intelligence and contemporary educational methods to learning programs at Twilio. This remote Canada position includes occasional travel for training.

The Senior Program Manager, Talent Development, works within Twilio’s People Team to advance employee skills and skilled excellence. You will build learning experiences for diverse workforce needs while managing program delivery. The position combines educational content design, session facilitation, effectiveness evaluation, and data-informed improvement.

Key Responsibilities

Build scalable learning experiences using educational methodologies

Apply artificial intelligence technologies to education programs

Design content and facilitate face-to-face training sessions

Assess program effectiveness and drive continuous improvement

Use data insights to optimize program success

Requirements

Bachelor's degree

Significant experience in learning and development

Digital innovation experience within education

AI applications experience within education

Effective leadership communication and independent judgment

Use AI applications, learning expertise, and data insights to strengthen scalable talent development programs for Twilio employees.

📌 AI Learning Programs Senior Manager (Winnipeg)
🏢 AI Voice Base
📍 Winnipeg