At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another's success.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage. HUB International's National Licensing &

• Compliance team supports all lines of business across Canada, including Property &

• Casualty (P&C;) and Employee Benefits &

• Retirement (EB&R;). This team ensures consistent regulatory compliance, licensing integrity, and risk management practices across the organization, empowering regions to meet evolving market demands while protecting the firm and its clients. We are seeking a Senior Compliance and Licensing Specialist to provide dedicated compliance and risk management support with a primary focus on Employee Benefits &

• Retirement (EB&R;), while supporting the Director, Licensing &

• Compliance on select national initiatives across other lines of business as required. This role involves developing and implementing corporate policies, ensuring licensing compliance across all Canadian jurisdictions, conducting regular licensing discrepancy audits, owning FINTRAC and AML/ATF reporting obligations, managing annual audits, and addressing regulatory matters including client complaints and advisor inquiries. The ideal candidate will collaborate with regional teams to standardize processes and uphold the highest standards of compliance across HUB Canadian operations. *This is a contract position, anticipated to run for at least 6 months, with the possibility of extension based on business needs.

Policy Administration

Maintain, communicate, and implement corporate policies for EB&R;, and support related national policy initiatives across other lines of business as directed, including: Privacy Policy and Procedures Complaints Procedure and Submission Policy Anti-Money Laundering (AML) & Anti-Terrorist Financing (ATF) Policy and Procedures Corporate Licensing Management Create and maintain policies for Life/A&S; and group Provincial licensing that can be leveraged across all regional offices; support P&C; licensing initiatives as assigned. FINTRAC and AML/ATF Ownership Serve as the designated owner of FINTRAC reporting obligations under the PCMLTFA, including suspicious transaction reports,



large cash transaction reports, and ongoing monitoring requirements. Maintain the national AML/ATF compliance program, including recordkeeping, client identification, and risk assessment procedures across all lines of business.

Deliver AML/ATF training and maintain training records to satisfy FINTRAC compliance program requirements.

Regional Process Improvements

Collaborate with regional teams to identify and address licensing and compliance process gaps, with a primary focus on EB&R; and supporting other lines of business as directed. Provide support and guidance on Life/A&S; licensing and compliance-related matters; Monitor regulatory change across all Canadian jurisdictions and assess operational impact ahead of implementation deadlines. Serve as the trusted business partner for regional offices on all EB&R; compliance matters, providing responsive and practical guidance.

Maintain an ongoing cadence of check-ins with regional stakeholders to stay close to local business needs and surface compliance considerations early. Conduct regular audits to identify licensing discrepancies and report findings to the Director, Licensing & Compliance. Review and revise audit procedures as necessary to address changing regulatory requirements.

Complaints Management

Own complaint intake, tracking, and categorization across all lines of business, including root cause analysis and trend reporting. Assist with resolving complaints to regional Councils and directly engage with Councils as needed. Prepare complaint metrics and trend reporting for national leadership in alignment with fair treatment of customers expectations.

Compliance

Guidance and Support Offer ongoing compliance support and guidance to Designated Representatives and regions across all lines of business. Liaise with insurance councils and regulatory bodies as required. Maintain a national compliance risk register and issue log, tracking open items through to resolution.

Prepare and deliver regular compliance dashboards and reporting to the Director, Licensing & Compliance and other national leadership as required. 3+ years of experience in licensing, compliance, or risk management, ideally within the employee benefits, retirement, or broader insurance sector. ~ Bachelor's degree in Business Administration, Law, Risk Management,



or a related field would be an asset. ~ Strong knowledge of Canadian regulatory frameworks, including provincial licensing, anti-money laundering (AML) regulations under FINTRAC and the PCMLTFA, sanctions obligations under SEMA and the UN Act, privacy laws (PIPEDA and provincial equivalents), and other related policies. ~ Expertise in developing and implementing corporate policies and procedures across multiple lines of business. ~ Proven ability to manage regulatory relationships and navigate compliance with councils and regulatory bodies. ~ Detail-oriented with experience conducting audits and resolving compliance-related issues. ~ familiarity with P&C; licensing is an asset. ~ Deep familiarity with the employee benefits and retirement industry. ~ Bilingualism (English/French) is a nice-to-have, particularly for engagement with Quebec-based regulatory requirements. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career.

Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career The HUB difference HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization. We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected] International is one of North America's largest insurance brokers, delivering risk management, insurance, employee advantages, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

📌 AML Senior Compliance Officer (Toronto)
🏢 HUB International
📍 Toronto