Grow engaged communities for KittySpout and DoggySpout through hands-on content creation, trend spotting, and responsive social management. As Social Media Manager, you will run organic social end to end for both brands across every channel. Publish daily, identify trends before they peak, and create platform-specific content for current and current audiences. Work with the Influencers & Partnerships Manager, designer, creator team, and Customer Support while reporting weekly results.

Key Responsibilities:

Publish daily content according to approved brand calendars

Write hooks, captions, graphics, stories, and short-form videos

Turn creator program content into organic posts

Keep the Facebook group active and engage tagged mentions

Flag customer issues to Customer Support the same day

Requirements:

Two or more years of hands-on organic social experience

Consumer or DTC brand content creation and publishing experience

Ability to interpret reach, saves, shares, and engagement

Trend awareness across TikTok and Instagram

Availability overlapping with US and Canada audiences

Use creative production, trend awareness, and community responsiveness to grow organic social for both KittySpout and DoggySpout.

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📌 Community manager / social media manager /content manager (Ottawa)
🏢 KittySpout
📍 Ottawa