Fibre Service Technician Full Time Field Ops & Logistic Toronto, ON, CA

Salary Range: $32.00 To $32.00 Hourly

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

If you thrive in a team-oriented, high-impact environment where your work matters, you will feel right at home.

Our headquarters is located in Toronto’s super-hip Liberty Village , surrounded by great coffee, food, energy, and creativity—making it a great place to collaborate in person.

We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Care We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Fibre Service Technician (FST) will report to the Fibre Service Technician (FST) Supervisor and will be responsible for identifying, troubleshooting, and resolving network-related issues in the field, including Central Offices, POP sites, On-Net buildings, and customer premises.

Additionally, this role will be primarily responsible for managing and maintaining the organization and functionality of our new hub site POPs, also known as "Neighbourhood POPs."

Respond in an urgent and high priority manner to service-affecting issues dispatched by the NOC.

Identify, troubleshoot and resolve all network issues in the field. This may include bit not limited to: equipment replacement, re-installing lines, re-splicing fibres or anything it takes to restore service.





Assist with escalated issues regarding customer-facing diagnosis during new circuit turn-up.

Installing and testing networking equipment and power in Data Centers, such as switches, routers, Firewalls, Wireless AP's, Patch Panels, Cable Management and UPS System incorporating safety in all aspects

Complete non-emergency maintenance tasks in a timely manner as dispatched by NOC:

Perform and schedule NPOP cross connects for new customers prior to installations

Schedule and perform cross connects in all our data centres & carrier hotels

Report an unsafe, poor quality, potentially service affecting, inconsistent in-field conditions or workmanship to the relevant managers.

Training and Mentoring:

Create Installation procedures for the Technical Support team.

Assist with, and participate in, cross-training to ensure up-to-date knowledge of Beanfield network equipment

Helped identify systematic problems or shortcomings that occur repeatedly, and work with senior management to fix them.

Administrative Duties:

Valid BC Driver's License is required, as this role requires some travel to various job sites.

High school diploma with post-secondary degree or diploma in network security and/or administration.

- 2-3 years of relevant work experience as a Technical Support Representative or Installer position (preferred).
- Prior experience splicing, testing and troubleshooting fibre optic networks is an asset.





A united, values-driven culture that genuinely cares about people, collaboration, and community.

A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well-being.

An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.

No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at View email address on apply.j-vers.com , we are happy to help.

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas.

📌 Service Technician - Temporary Contract (Toronto)
🏢 Beanfield Technologies
📍 Toronto