Shape daily content and community for KittySpout and DoggySpout remotely, combining scroll-stopping hooks, clean graphics, and responsive engagement. This Social Media Manager owns the thinking and execution behind organic social for both brands. You will define account purposes, plan content, create posts, and publish every day. You will also manage tagged mentions, Facebook groups, customer issues, and content performance.

Key Responsibilities:

Define audiences and content direction for each account

Create hooks, captions, graphics, stories, and videos

Keep the Facebook group active across both brands

Flag customer issues to Customer Support the same day

Test formats and improve calendars from results

Requirements:

Two or more years of hands-on organic social

Published content for a DTC or consumer brand

Clean, on-brand graphics using Canva, Figma, or similar

Robust written English and short-form video ability

Willingness to work overtime or weekends when needed

Apply hands-on content creation, community care, trend awareness, and data-led testing across KittySpout and DoggySpout channels.

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📌 Community manager / social media manager /content manager (Toronto)
🏢 KittySpout
📍 Toronto