Apply harm reduction, advocacy, and trauma-informed leadership at Warden Woods’ shelter program, based in person at Kingston Road in Scarborough. This manager supports user-centered services for unhoused people while guiding frontline staff and strengthening structured, goal-oriented case management. The role reports to the Director of Drop-In and Shelter in Community and includes off-site mobile work across Southwest Scarborough, Toronto, and the GTA. Strong collaboration with residents, funders, elected officials, service providers, and neighbours is central.

Lead overdose prevention training, procedures, and site messaging

Guide staff through complex cases and capacity building

Maintain shelter communications and supporting community data

Understanding of systems affecting Indigenous and racialized people

Excellent written and verbal English communication

Versatile availability for evenings and weekends

Strengthen harm reduction, resident advocacy, community relationships, and staff practice through trauma-informed shelter management at Warden Woods.

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📌 Service Support Manager (Toronto)
🏢 Warden Woods Community Centre
📍 Toronto