Marino’s Automotive Group is hiring a full time Service Advisor in Etobicoke for customer updates, repair communication, and appointment support. Reporting to the Service Manager, this permanent position serves customers within the Service Department. You will help ensure vehicles are cared for, communicate with Technicians, and maintain enjoyable customer experiences. Attention to detail, organization, and time management are important for managing service conversations and follow-ups.

Key Responsibilities:

Ensure customer vehicles receive appropriate care

Communicate repair progress with customers

Liaise with Technicians regarding service appointments

Resolve customer questions and concerns

Confirm customers have no further repair questions

Requirements:

High-level customer service orientation

One to two years of customer service experience

Automotive Service Advisor experience considered an asset

PBS DMS experience considered an asset

Ability to lift, lower, hold, and carry 50 pounds

Apply your automotive customer service, Technician coordination, and repair follow-up skills within Marino’s Etobicoke Service Department.

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📌 Customer Service Representative / Automotive Service Advisor (Toronto)
🏢 Marino'S Automotive Group
📍 Toronto