Serve Volkswagen Midtown Toronto customers in person using automotive service knowledge, solid organization, and attentive communication. This is a full-time Service Advisor role. The Service Advisor counsels customers on vehicle care and maintenance value while coordinating repair-order communication. Duties include appointment scheduling, customer inquiries, complaint handling, estimate updates, and progress follow-up. Familiarity with Volkswagen or German brands is an asset.

Key Responsibilities:

Advise customers on vehicle care and maintenance value

Schedule service appointments and manage customer inquiries

Address complaints with friendly, attentive communication

Track repair-order progress throughout each day





Contact customers about estimate or promised-time changes

Requirements:

Minimum two years’ Service Advisor experience strongly preferred

Volkswagen or German-brand experience considered an asset

Strong organizational skills and attention to detail

Basic computer skills and Microsoft Office familiarity

Valid driver’s license and clean driver’s abstract

Bring automotive service advising, customer communication, and repair-order coordination skills to Volkswagen Midtown Toronto’s full-time team.

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📌 Service Advisor - Full Time (Toronto)
🏢 Midtown Volkswagen
📍 Toronto