Help Canadians explore debt solutions through Farber’s remote client service team, using robust communication, listening, and sales abilities. This Client Service Representative role supports Farber, a Canadian debt solution provider established in 1979. You will identify client needs, explain relevant service offerings, and connect suitable clients with Debt Solutions Managers. The position also handles existing client inquiries and administrative follow-up.

Key Responsibilities:

Understand potential clients’ situations empathetically

Assess needs and recommend appropriate services

Schedule appointments using a booking system

Complete rescheduling and follow-up administration

Achieve team targets

Requirements:

Three years of prior customer service experience

College diploma

Natural ability to recognize clients’ emotional states

Detail-oriented organization and effective time management

Ability to work independently with integrity and ownership

Bring empathetic client guidance, sales awareness, and organized follow-up to Farber’s financial services contact team.

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📌 Remote Financial Customer Service Representative (Montreal)
🏢 Farber Group
📍 Montreal