Serve memorable dining experiences at Shangri-La Toronto with fine dining knowledge, wine expertise, and warm hospitality. This position is based in Toronto’s city centre. As a Service Associate – Server, you will support the Restaurant and Lobby Lounge while applying Shangri-La’s core practices. The position focuses on guest connection, accurate service, and consistent food and beverage standards. You will help balance colleague, guest, and owner satisfaction through thoughtful hospitality.

Key Responsibilities:

Greet guests and connect with them throughout service

Attend to food, beverage, and other service needs

Monitor section operations and presentation against standards

Resolve food quality and service complaints promptly

Maintain restaurant setup,



cleanliness, ambiance, and hygiene

Requirements:

Minimum two years’ similar experience, ideally in luxury hotels

Understanding of international fine dining, wine, and beverage standards

Excellent communication skills and complete fluency in English

Current Smart Serve certification and Canadian work eligibility

Weekday, weekend, and holiday schedule flexibility

Bring fine dining knowledge, polished service, and genuine warmth to the Shangri-La Toronto Restaurant and Lobby Lounge.

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📌 Weekend waiter (Toronto)
🏢 Shangri-La Group
📍 Toronto