Education and Prevention Coordinator

Based out of Hard Rock Casino Ottawa

Full-time, 6-Month Contract

The Responsible Gambling Council (RGC) is an independent, non-profit organization dedicated to problem gambling prevention. For more than 40 years, we have worked to reduce gambling risk by creating and delivering innovative awareness and information programs in Ontario and around the world. We work with priority populations, including youth, young adults, ethnocultural populations, and the public, to educate people on the risks of gambling, how to mitigate those risks, and how to access support. RGC manages and operates OLG’s PlaySmart Centres located at casinos and Charitable Bingo and Gaming centres across Ontario. In the Centres, players can take a break from gambling and learn more about how the games work through interactive game kiosks, videos and literature. Players and those affected by gambling can chat with professionally trained PlaySmart Centre staff, learn answers to gambling questions and get connected with counseling and support professionals if they are experiencing problems with gambling.

We are seeking an individual with experience in Community Outreach and/or Social Services to join our team as a full-time Education and Prevention Coordinator for a 6-Month contract. Join the Responsible Gambling Council and be part of a team that's making a real difference in communities across Canada and around the world. For over 40 years, we've been at the forefront of gambling harm prevention, combining evidence-based research with innovative programs that protect players and strengthen communities.

Purpose-driven work that creates positive change for individuals and communities





Commitment to equity, diversity, inclusion, accessibility, and anti-racism in everything we do

Engage with players and those close to them, in person or over the phone. Educate patrons on gambling in the charitable gaming and casino environments to support them to make informed choices.

Plan and deliver education through activities and initiatives to support positive play habits.

Build and maintain effective relationships with charitable gaming and casino staff.

Record and manage relevant data.

Experience and/or education in social work, social services, adult education, health promotions or a related field.

Strong customer service skills.

Amazing communication and relationship building skills.

Flexibility with weekday, evening, weekend and holiday shifts.

Applicants fluent in a 2nd language is a valuable asset, particularly French.

Ability to travel locally frequently, and Province-wide occasionally.

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

RGC does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently; our ATS may apply automated filters or sorting functions, but all applications are reviewed and evaluated by human recruiters. RGC may also use AI to help with transcribing interviews, but humans will be recruiting, interviewing and connecting with applicants.

The hourly rate for this role is $28.95/hour.

PSC In office

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📌 Full Time Education Coordinator (Ottawa)
🏢 Responsible Gambling Council
📍 Ottawa