The Information and Communications Technology Council (ICTC) is seeking a Program Coordinator to support the delivery of a sector-based workforce development program designed to strengthen Ontario's manufacturing and automotive workforce in the face of tariff pressures, supply chain volatility, and rapid technological change.
Working as part of the Capacity Building and Innovation team, the Program Coordinator will play a key role in the day-to-day implementation and administration of the program. The successful candidate will support participant recruitment and enrollment, coordinate training cohorts and employer engagement activities, liaise with delivery partners and stakeholders, track program performance and outcomes, and help ensure successful delivery of employer-based initiatives such as hybrid training, AI Adoption Squads, AI Roadmaps, and pilot projects.
The Program Coordinator will support outreach efforts, maintain project documentation, monitor program activities against timelines and deliverables, and contribute to reporting requirements for funders and internal stakeholders. Strong communication, relationship-building, and coordination skills are essential, along with the ability to manage multiple priorities in a fast-paced, team-oriented environment.
The ideal candidate is detail-oriented, customer-focused, and passionate about workforce development, skills training, and helping Ontario's small and medium-sized employers adopt new technologies and build future-ready workforces.
Identifying program participants and building relationships with key stakeholders in the industry and community to establish a network of contacts that addresses ICTC program's needs.
Conducting presentations, facilitating workshops, and leading information sessions to engage participants and share knowledge effectively.
Conducting recruitment for short- term consultants.
Recruiting industry experts and coaches to participate in workshops and subject matter experts to lead webinars.
~ Attending events and/or focus groups to present information, network, collect information.

Identifying program participants and building relationships with key stakeholders in the industry and community to establish a network of contacts that addresses ICTC program's needs.
Conducting presentations, facilitating workshops, and leading information sessions to engage participants and share knowledge effectively.
Conducting recruitment for short- term consultants.
Recruiting industry experts and coaches to participate in workshops and subject matter experts to lead webinars.
Conducting recruitment for short- term consultants.




Recruiting industry experts and coaches to participate in workshops and subject matter experts to lead webinars.
~ Attending events and/or focus groups to present information, network, collect information.

Identifying program participants and building relationships with key stakeholders in the industry and community to establish a network of contacts that addresses ICTC program's needs.
Conducting presentations, facilitating workshops, and leading information sessions to engage participants and share knowledge effectively.
Conducting recruitment for short- term consultants.
Recruiting industry experts and coaches to participate in workshops and subject matter experts to lead webinars.

- Attending events and/or focus groups to present information, network, collect information.
- Assists with the development, coordination, and dissemination of communications materials to internal and external stakeholders through applicable channels.

Assists with the coordination of logistics for travel and meetings/events locations, including sourcing and arranging catering, audiovisual (AV) equipment, and handling all other aspects of event planning to ensure seamless execution of corporate functions and engagements.
Contributing content for promotional materials.
Liaises with external partners, organizations, associations, community groups and the public to promote ICTC and to keep abreast of funding opportunities.
Attending events and/or focus groups to present information, network, collect information.
2.5+ years' experience working in a similar position and providing coordination for a program or project, with demonstrated success in setting and achieving program targets.

- Hands-on experience in projects and programs with a diversity lens.
- Excellent written and oral communication skills in order to present ICTC in a professional manner, interface and communicate effectively with senior and diverse audiences, and prepare and proofread communications such as PowerPoint slide decks, emails, reports, articles, etc.
- 2+ years supporting the customer experience in a customer success, support, or account management role.
- Proven track record of working in a customer-facing role.
- networking, referrals,



recruitment, database searches and cold calling.
- Demonstrated success conducting presentations and/or facilitating workshops.
- Bilingual proficiency in English and French written and spoken is an asset.

Post-secondary degree or diploma in Business Administration, Project Management, Communications, Adult Education, Community Development, Public Administration, or a related field.
Project Management certification (CAPM, PMP, or equivalent) is an asset
Ethical - Can you work with confidential learner data and program information with high integrity, sound judgment, and ethical compliance?
Dependable - Do you demonstrate a high degree of reliability, organization, and accountability to meet project and funder deliverable requirements?
Agile - Are you open to change, constantly evolving requirements, and ongoing feedback - with the ability to work effectively with distributed teams across Canada?
Driven and creative - Do you have strong self-motivation, initiative, and a desire to exceed expectations in curriculum quality and learner outcomes?
An excellent bilingual communicator - Do you communicate fluently and professionally in both English and French, across written materials, presentations, and stakeholder interactions?
A champion of diversity and inclusion - Are you committed to building equitable, inclusive learning environments and understanding the challenges faced by diverse learner groups across Canada.
Be part of a dynamic, mission-driven, entrepreneurial organization committed to advancing Canada's competitive advantage in the digital economy.
Work in an agile, cooperative, innovative, and forward-thinking environment where we are always helping each other achieve collective goals.
Remote

12 months term contract until October 31, 2027.

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. ICTC is a neutral, not-for-profit national centre of expertise with the mission of strengthening Canada's digital advantage in the global economy. For over 30 years we have delivered forward-looking research, practical policy advice, and capacity-building solutions for individuals and businesses. OUR MISSION IS TO: Strengthen Canada's digital advantage in a global economy
OUR VISION IS TO: Foster globally competitive Canadian industries and a prosperous society empowered by innovative digital solutions.
ICTC respectfully acknowledges that ICTC headquarters is on the ancestral and unceded territory of the Algonquin Anishinaabeg People.
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📌 Program Manager (Temporary) (Ottawa)
🏢 ICTC
📍 Ottawa