Friday & Saturday every other weekend + additional days as required
~26.83 per hour
Mount Pleasant Group (MPG) is a not-for-profit organization that has been dedicated to serving families in the Greater Toronto Area since 1826. MPG comprises of two affiliated entities: the Mount Pleasant Group of Cemeteries (MPGC) and Canadian Memorial Services (CMS). Together, they deliver comprehensive death care services with compassion and professionalism. MPGC owns and operates ten cemeteries and four crematoriums across the GTA, while CMS provides funeral services at nine locations, including funeral centres within MPGC cemeteries and standalone facilities known as The Straightforward Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in technology while upholding our long-standing values. Our team takes pride in the meaningful work we do every day, helping families navigate life's most challenging moments with care and respect.
A world where dignified, inclusive, innovative and trustworthy death-related planning and care are accessible to everyone.
MPG will serve the diverse clients and communities of yesterday, today and tomorrow with excellence and compassion to meet all their death care needs.
At Mount Pleasant Group, we believe our strength lies in the passion and diversity of our people, and we deeply value the unique skills, perspectives, and experiences each individual brings to our team. By embracing inclusivity, we aim to build a workforce that collaborates meaningfully and reflects the richly diverse communities we are privileged to serve. We are looking for a Receptionist to join our team at Prospect Cemetery.
Visitor Experience & Front Desk Management
Answer a high volume of phone calls, providing accurate and helpful information or redirecting inquiries to the appropriate staff.
Maintain the cleanliness, organization, and welcoming appearance of the reception area and adjacent spaces.




Perform opening and closing duties which include turning on and off lights, setting up coffee and water stations for guests, and opening all entrances and exits.
Office Administration & Operational Tasks
Complete assigned administrative tasks during periods of low reception activity, such as filing, data entry, and record maintenance.
Monitor and maintain office inventory, wreath supplies, and general office materials, placing orders as needed.
Route phone, email, and in-person inquiries to the appropriate staff members, taking detailed messages and ensuring timely follow-up.
Monitor and manage the site’s inbox, responding to inquiries or forwarding messages promptly and accurately.
materials, technology) are met.
Create and/or upload service signage in accordance with scheduled activities in the building.
Handle sensitive information and client data with the utmost discretion, maintaining confidentiality in all interactions.
Additional duties as assigned that fall within the scope of the role as assigned by the Manager, Cemetery Services.

A post-secondary certificate, diploma, or higher in business or a related field; or an equivalent combination of education, training, and work experience.
At least one (1) year of previous experience in a similar role (Receptionist, Office Administrative, Admin Assistant).
Previous experience at a funeral home and/or cemetery would be an asset.
Ability to prioritize and manage tasks efficiently in a fast-paced environment while maintaining attention to detail and accuracy, with a focus on continuous improvement.
Ability to provide supportive services to clients in sensitive situations, particularly those experiencing grief or loss (experience in this area is an asset).
Knowledge of the death care industry is an asset but not required.
Intermediate proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Knowledge of Microsoft Dynamics Navision is an asset.
If you require accommodation during the recruitment and selection process, please send us an email with your accommodation needs View email address on apply.j-vers.com.

📌 Casual Front Desk Agent (Toronto)
🏢 Mount Pleasant Group
📍 Toronto