Lead pension education and communications strategy for UPP in downtown Toronto, using plain-language writing and member-focused planning within a hybrid model.Reporting to the Director, Pension Communications, the Associate Director translates Member Engagement strategy into education priorities and programs. You will lead content development, communications planning, and learning experiences for members with varied pension knowledge. The work supports explicit information, pension understanding, retirement confidence, and trust in UPP.Key Responsibilities:

Lead member communications roadmaps, education plans, and editorial calendarsAssess member insights, lifecycle needs, and learning resource gapsDevelop presentations, guides, videos, explainers,



and digital resourcesTranslate complex pension information into accessible learning contentOversee content review, approval, release, quality, and version controlRequirements:

Seven or more years in education, communications, or adult learningStrong working knowledge of pensions and member issuesExperience developing programs and materials for different audiencesStrong writing, editing, and plain-language communication skillsPost-secondary education or equivalent related experienceApply pension knowledge, editorial judgment, and strategic planning to deliver clear member education and communications for UPP.

📌 Associate Director Pension Communications (Winnipeg)
🏢 University Pension Plan Ontario
📍 Winnipeg