Support customers in Laval as a Service Advisor, combining customer care, work-order management, and estimate presentation. This position follows a Monday-to-Friday evening schedule.

The role requires someone comfortable welcoming customers, understanding their needs, and explaining service work. You will prepare purchase orders, use Decisiv, and coordinate repair communication. Professionalism, composure, and consistent procedures matter throughout customer interactions.

Key Responsibilities

- Identify customer needs and schedule service appointments
- Prepare purchase orders for required service work
- Use Decisiv while managing the schedule
- Review and close work orders accurately
- Present and sell estimates to customers

Requirements:
- One year of experience in a similar position
- Customer service experience and computer proficiency
- Effective prioritization and time management abilities
- Tact and professionalism in challenging situations
- Attention to detail and procedural consistency

Bring customer care, Decisiv experience, and organized service coordination to the Service Advisor team in Laval.

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