Lead automotive service operations in the Lower Mainland, BC, using team development and performance management to drive measurable results.

Applewood Auto Group Ltd. seeks an experienced Service Manager for a franchised automotive dealership. This position leads Service Advisors, Technicians, and support staff while improving service revenue, profitability, productivity, workflow, and customer retention. Success requires solid communication, organization, problem-solving, and business acumen.

Key Responsibilities: Coach and mentor Service Advisors, Technicians, and support staff

Maximize service revenue, profitability, productivity, and customer retention

Oversee daily operations, workflow, warranty administration, and dealership processes

Apply policies and procedures consistently during employee relations matters





Drive CSI performance and resolve customer concerns effectively

Requirements: Minimum three years managing automotive service in franchised dealerships

Proven success achieving financial and operational service targets

Understanding of dealership KPIs, warranty processes, and technician productivity

Ability to resolve conflict and foster team engagement

Excellent communication, organizational, and problem-solving skills

Bring automotive leadership, operational discipline, and customer service expertise to Applewood Auto Group’s Lower Mainland dealership operations.

📌 Automotive Service Manager Lower Mainland (Vancouver)
🏢 Formulafordlincoln
📍 Vancouver