About Us

KHEL is a fully air-conditioned indoor sports facility in Pickering offering badminton, volleyball, and pickleball. We pride ourselves on delivering a fun, clean, and organized experience for athletes and families in our community.

Position Summary

We're looking for an energetic, reliable badminton coach who will also be the face of KHEL at the front desk. This full time role combines coaching kids and adults with day-to-day customer service and facility coordination. Racquet stringing experience is a strong bonus and can be offered as an additional paid service.

Key Responsibilities

Badminton Coaching

- Plan and deliver group and private sessions for juniors and adults of all skill levels
- Run conditioning drills tailored to badminton
- Track player progress and give constructive feedback to players and parents
- Prepare players for local and regional tournaments, and support them on match days
- Help run camps, clinics, and in-house events

Front Desk & Operations

- Greet walk-in customers and members warmly and professionally
- Handle phone, email, and WhatsApp inquiries promptly
- Manage bookings, memberships, attendance, and program registrations
- Collect payments, issue receipts, and keep accurate records
- Coordinate schedules with other coaches and staff
- Keep the front desk and facility clean, safe, and organized
- Create simple promotional content (posters,



short videos, social posts) for KHEL programs and events

Racquet Stringing (Add-On)

- String and repair badminton racquets to each player's preferred tension and string type
- Recommend strings and tensions based on playing style
- Maintain string and equipment inventory

Qualifications

- 2+ years of badminton coaching experience, especially with kids and juniors
- Coaching certification (NCCP / Badminton Canada or equivalent) is preferred
- Strong knowledge of badminton technique, rules, and strategy
- Customer service or front desk experience is an asset
- Comfortable with Canva, CapCut, or similar tools
- Basic Excel / Google Sheets and email skills
- Excellent communication skills and a friendly, patient attitude
- Physically fit enough to demonstrate skills and lead active drills
- Racquet stringing experience is a big plus
- First Aid/CPR and a Vulnerable Sector Check (or willingness to get them) preferred

Schedule

- Full-time
- Mornings/Evenings and weekends required (we'll work out a flexible schedule)
- Occasional tournament and event days

If you love badminton, enjoy working with people, and want to help grow a community sports facility, we'd love to hear from you! Pay: $17.60-$35.00 per hour

Expected hours: 24.0 – 40.0 per week

Work Location: In person

📌 Badminton Coach & Front Desk Associate (Full-Time) (Pickering)
🏢 Khel
📍 Pickering