Job Summary

We are looking for a reliable, organized, responsible, and customer-service-oriented individual to join our barbershop team as a Front Desk Receptionist & Shop Assistant.

The ideal candidate will be the first point of contact for our customers and play an important role in keeping the shop running smoothly on a daily basis. This position requires someone who is trustworthy, punctual, detail-oriented, and comfortable handling appointments, cash transactions, and daily shop operations.

The successful candidate must be comfortable taking responsibility for opening and closing the shop, managing bookings, handling payments, and maintaining a clean, welcoming, and professional environment.

Key Responsibilities

Front Desk & Customer Service

- Greet customers warmly and provide excellent customer service.
- Answer incoming phone calls, text messages, and customer inquiries.
- Manage and coordinate barber appointments and bookings.
- Schedule, confirm, reschedule, and cancel appointments as needed.
- Manage the appointment calendar and ensure barbers’ schedules run smoothly.
- Handle walk-in customers and coordinate waiting times.

Cash Handling & Daily Transactions
- Handle all cash, debit, and credit card transactions.
- Process customer payments accurately and efficiently.
- Maintain the cash register and ensure all transactions are recorded properly.
- Balance and reconcile daily sales and cash at the end of each shift.
- Maintain accurate records of daily transactions and payments.

Opening & Closing Responsibilities
- Open and prepare the shop for daily operations.
- Ensure the shop is ready to welcome customers at opening time.
- Complete end-of-day closing procedures.
- Secure the premises and ensure everything is properly shut down and locked.
- Ensure daily sales and transactions are properly accounted for before closing.

Shop Maintenance & General Assistance




- Keep the front desk, waiting area, and common areas clean and organized.
- Assist with general cleaning, sweeping, tidying, and maintaining the shop.
- Ensure the shop maintains a clean, professional, and welcoming atmosphere.
- Monitor shop supplies and notify management when items need restocking.
- Assist barbers with general day-to-day needs when necessary.
- Help maintain the overall organization and smooth operation of the shop.

Qualifications & Requirements
- Previous experience in a receptionist, front desk, retail, or customer service position is an asset.
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Comfortable handling cash, payments, and daily financial transactions.
- Basic computer skills and familiarity with appointment booking systems.
- Must be dependable, punctual, honest, and trustworthy.
- Ability to multitask and work in a fast-paced environment.
- Must be comfortable working independently and taking responsibility for opening and closing duties.
- Positive attitude, professional appearance, and strong work ethic.

What We Are Looking For We are looking for someone who takes pride in their work, is proactive, and understands the importance of keeping a business organized and running efficiently.

The right person will be dependable, trustworthy, customer-focused, and willing to take initiative without needing constant supervision.

Previous experience in a barbershop, salon, or similar business environment is an added advantage but not required for the right candidate.

If you are organized, responsible, personable, and looking for an opportunity to become an key part of a growing barbershop team, we would love to hear from you!

To Apply: Please submit your resume along with a brief description of your previous work experience and availability.

Pay: $17.60-$18.00 per hour

Work Location: In person

📌 Barber shop front desk & operations assistant (Toronto)
🏢 Lather u0026 Steel Barber Shop
📍 Toronto